Talk: Crucial Conversations

Speaker: Mary Beth Stevens




Mary Beth Stevens has over 25 years’ experience in crisis response and conflict resolution, including 19 years as organizational ombuds in a 10,000-person national laboratory. Her educational background in psychology has been made practical by her work as an ombuds, mediator, critical incident debriefer and facilitator of trauma survivor groups. She regularly provides training on conflict resolution, communications and negotiations skills and is certified by the National Council for Behavioral Health as a Mental Health First Aid instructor.

This talk was held on August 3rd 2020


Other links of interest:

A video overview of the Crucial Conversations approach
The audiobook of Crucial Conversations just became available for free on YouTube

Recording part 1

Recording part 2

Recording part 3

Recording part 4